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Travel Insurance Money-Back Guarantee

Your complete satisfaction is our number 1 priority, and we’re confident that you’ll be happy with your Cover-More travel insurance policy.  

However, we do allow you to cancel your policy and receive a refund, no questions asked, within 14 days of your purchase date. 

To cancel your policy, call our customer service line on 020 3695 7574 (available Monday to Friday, 9am-5.30pm). You will receive a full refund as long as:

  • You have not already made a claim under the policy
  • You haven’t begun travelling yet
  • You cancel the policy within 14 days from the time of issue

Before you cancel

Before you decide to cancel your travel insurance policy, remember why you bought it! Your policy gives you financial and personal protection in case something goes wrong when you travel. You’ll also have access to 24-hour emergency assistance, so no matter where you are, you’re only a phone call away from help. 

Although we’re happy to give you a refund, we’d be even happier to help protect you during your trip so we can be here to help you should the unexpected happen. 

For more information consult the Policy Wording.