Low Cost Travel Group Statement

Low Cost Travel Group entered administration and ceased trading on Friday 15 July 2016.Cover-More Insurance Services was the travel insurance provider for Low Cost Travel Group.

Cover-More UK are currently receiving an extremely high volume of enquiries by telephone, email and social media. We thank you for your patience and will respond to your enquiry as quickly as possible.

Cover-More Travel Insurance in the UK will honour all travel insurance policies issued by Low Cost Travel Group up to and including 15 July 2016 when Low Cost Travel Group ceased trading.

Any Low Cost Travel Group travel Insurance policy purchased on or before 15 July 2016 is transferable to a new holiday booking, providing the new holiday is the same duration and geographical area as originally purchased Cover-More travel insurance policies are still valid for travel subject to the standard terms and conditions and general exclusions outlined in the policy wording.

Please be advised that there is a General Exclusion applying to the travel insurance policies purchased with Low Cost Travel Group which specifically excludes any claims arising as a result of insolvency of a tour operator, airline or any other firm.

As a result, Cover-More recommends customers who have yet to travel and who paid Low Cost Travel Group for their holiday using either a credit or debit card should immediately contact their card supplier as they may be able to recover their costs under Section 75 of the Consumer Credit Act.

Please refer to www.lowcosttravelgroup.com for information provided by the Administrators of Low Cost Travel Group on how to register a claim with them and other information.