Contact Us

Got a question about our travel insurance?

We've compiled a list of the most frequently asked questions we receive from our customers here. We hope you find the answer to your question!

If not, please email or call us using the following contact methods:

General enquiries

Email: [email protected]

Phone: 020 3695 7574


Phone: 0203 3318 4154

Emergency Assistance

Direct and freephone 020 3318 3246 from the UK; +44 203 318 3246 from abroad.


If you feel your enquiry has not been handled correctly, we would like to hear from you. Please follow up with us using our guide to lodging a complaint.