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Contact Us

Frequently asked questions

We've compiled the most frequently asked questions from our customers here.

If you have any questions or comments which we haven't covered please email, call or write to us.

Email

[email protected]

Phone

01245 272408

Claims

Email [email protected] or call 01623 683587.

Emergency Assistance

Direct and freephone from USA: 1800 937 9763, Canada: 1800 645 8714, New Zealand: 0800 445 524, from all other countries: +61 (2) 8907 5619

Complaints

If you feel that your enquiry has not been handled correctly, we would like to hear from you. Please follow up using our guide to lodging a complaint.

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